First Maritime Shared Services, FMSS, is the support management business unit of Philippine Transmarine Carriers (PTC) and an independent provider of back office support and cost management services to various global industries.
Through these industry focused services and solutions, our partners are able to leverage on the strategic advantages of outsourcing, focus on their core competencies and functions, thus enhancing their global competitiveness.
Specialized services from the heart of the world’s business process outsourcing capital
Headquartered in Manila, Philippines, we service a wide range of back office and EOR solutions powered by highly global Filipino professionals in the country’s vibrant Business Process Outsourcing (BPO) industry.
Our Vision
To become a global leader in the BPO industry, delivering high-tech, high touch solutions that empower your business.
Our Mission
To provide global support and quality cost management BPO services across diverse industries. We are committed to nurturing Filipino talent, delivering a seamless customer experience, and driving innovative solutions.
Integrity, Accountability, Commitment
Our services are anchored on Integrity, Accountability and Commitment. Through the deep expertise of our well-trained and motivated workforce, we are able to develop fully collaborative partnerships with our clients that help optimize their growth and success.
Sustainability for All
Together with PTC, our employees and suppliers share our vision and our commitment to sustainability including stewardship over the environment, community welfare, and a holistic approach to Corporate Social Responsibility along with the imperatives of Business Continuity for all our stakeholders.
