Careers

Global Careers on Day One.

Be Part of the New Breed of Global Professionals Moving the World In More Ways than One. FMSS is a subsidiary of Philippine Transmarine Carriers.

Position: Senior Marine Coordinator

RESPONSIBILITIES :

1. Ensure manning agencies comply with company recruitment and quality standards.
2. Oversee crew selection, ensuring medical fitness and competency.
3. Manage crew appraisal systems and identify training needs.
4. Coordinate timely salary/allotment disbursements and incident reporting.
5. Maintain updated crew schedules and communicate weekly with Principals.

QUALIFICATIONS :

1. Bachelor's degree in any field.
2. Minimum 5 years experience in crew management.
3. Familiarity with local and international maritime regulations.

---

Position: Software Developer

RESPONSIBILITIES :

1. Gather requirements and translate business needs into software specs.
2. Develop and implement efficient code and software solutions.
3. Conduct testing and deploy applications to live environments.
4. Troubleshoot bugs and improve system performance and security.
5. Maintain software documentation and stay updated on new tech.

QUALIFICATIONS :

1. Bachelor’s degree in Computer Science or related field.
2. Proficiency in one or more programming languages.
3. Strong debugging and analytical skills.

---

Position: Fleet IT Engineer

RESPONSIBILITIES :

1. Provide 1st and 2nd level IT support to vessels remotely.
2. Monitor onboard IT systems and perform scheduled maintenance.
3. Document procedures and train crew on IT usage.
4. Administer vessel SQL databases and handle IT security.
5. Liaise with vendors for support and participate in IT development projects.

QUALIFICATIONS :

1. Bachelor’s degree in IT or related field.
2. 2+ years IT experience; maritime industry experience preferred.
3. Strong communication skills and ability to travel onboard vessels.

---

Position: Database Builder

RESPONSIBILITIES :

1. Input, update, and verify data across systems.
2. Ensure data accuracy and maintain confidentiality.
3. Perform data backups and support report generation.
4. File and organize digital and physical records.
5. Collaborate with departments to resolve data discrepancies.

QUALIFICATIONS :

1. Proficient in MS Office or similar tools.
2. Excellent attention to detail and typing accuracy.
3. Ability to work independently and manage deadlines.

---

Position: Scheduler

RESPONSIBILITIES :

1. Create and maintain crew schedules according to deployment plans.
2. Coordinate with departments to avoid scheduling conflicts.
3. Update records to reflect changes in assignments.
4. Communicate schedules to crew and stakeholders in a timely manner.
5. Monitor compliance with rest hours and contract periods.

QUALIFICATIONS :

1. Strong organizational and time management skills.
2. Proficient in scheduling software or Excel.
3. Prior experience in crew management is an advantage.

---

Position: Ticketing Agent

RESPONSIBILITIES :

1. Handle airline bookings and rebookings for crew travel.
2. Coordinate with travel agencies and manning offices.
3. Issue tickets and process changes or cancellations.
4. Ensure compliance with travel policies and visa requirements.
5. Provide 24/7 support during critical travel hours.

QUALIFICATIONS :

1. Experience in airline ticketing or travel coordination.
2. Familiarity with GDS (Amadeus, Sabre, etc.) is a plus.
3. Ability to work in a fast-paced, high-pressure environment.

---

Position: Data Encoder

RESPONSIBILITIES :

1. Input accurate data into company systems.
2. Review and verify source documents for accuracy.
3. Generate simple reports and summaries.
4. Maintain confidentiality and secure handling of data.
5. Support team with administrative tasks as needed.

QUALIFICATIONS :

1. Fast and accurate typing skills.
2. Knowledge of MS Office and basic databases.
3. High attention to detail.

---

Position: Crew Assist Agent

RESPONSIBILITIES :

1. Provide 24/7 support to crew members for urgent travel and welfare concerns.
2. Coordinate real-time solutions for missed flights, hotel bookings, and immigration issues.
3. Handle incoming calls and emails, ensuring timely and professional responses.
4. Maintain accurate records of all crew interactions and actions taken.
5. Liaise with manning offices, travel agencies, and port agents for seamless crew offboarding.

QUALIFICATIONS :

1. Experience in airline ticketing or crew coordination preferred.
2. Strong communication and problem-solving skills, especially under pressure.
3. Ability to work rotating shifts, including nights, weekends, and holidays.

---

Position: Finance Processor

RESPONSIBILITIES :

1. Process invoices, reimbursements, and other financial transactions accurately and on time.
2. Verify supporting documents and ensure compliance with company policies.
3. Maintain organized records of financial data and reports.
4. Coordinate with internal departments and vendors to resolve discrepancies.
5. Support month-end and year-end closing activities.

---

QUALIFICATIONS :

1. Bachelor’s degree in Accounting, Finance, or related field.
2. Detail-oriented with strong analytical and numerical skills.
3. Proficient in MS Excel and accounting software.

---

Position: Helpdesk Support (Level 1)

RESPONSIBILITIES :

1. Respond to IT-related queries from vessel or office users via phone, email, or chat.
2. Provide first-level troubleshooting for hardware, software, and network issues.
3. Log incidents and escalate unresolved issues to Level 2 support.
4. Track support tickets and ensure timely resolution or follow-up.
5. Assist in onboarding new users and maintaining access controls.

QUALIFICATIONS :

1. Bachelor’s degree in IT or related field.
2. At least 1 year of experience in a technical support role.
3. Strong communication and customer service skills.