Careers

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Be Part of the New Breed of Global Professionals Moving the World In More Ways than One. FMSS is a subsidiary of Philippine Transmarine Carriers.

Position: Technical Project Improvement Manager

KEY RESPONSIBILITIES :

1. Project Process Optimization: Streamlining workflows and improving efficiency in project execution.
2. Pricing & Cost Management: Ensuring projects are delivered within budget while maintaining profitability.
3. Contract Management & Negotiation: Handling negotiations and ensuring contracts align with business needs.
4. System Integration & Infrastructure Alignment: Managing technical integrations and aligning infrastructure with project goals. Recommend appropriate tools and systems based on the requirements.
5. Risk Management & Mitigation: Identifying and managing potential risks throughout project lifecycles.

QUALIFICATIONS :

1. Bachelor's degree in Engineering, Information Technology, or a related field.
2. Minimum of 5 years of experience in project management.
3. Experience in IT and BPO industries is highly desirable.

Position: Sales Engineer

KEY RESPONSIBILITIES :

1. Prepare and deliver detailed, technical presentations to customers, explaining how our products and services work, and how they can benefit the customer's specific needs.
2. Work closely with the sales team to understand customer needs and provide technical expertise throughout the sales cycle.
3. Ensure timely order fulfillment, product quality standards are met, and that products are delivered according to customer specifications and timelines.
4. Work with the engineering team to plan and implement product modifications when necessary to meet unique customer requirements.
5. Identify opportunities to recommend new and improved products to clients, highlighting how these solutions can be more cost-effective or efficient for their needs.

QUALIFICATIONS :

1. Bachelor's degree in Engineering, Technology, or a related field (or equivalent practical experience).
2. Minimum five years of experience in a Sales Engineer or similar technical sales role, preferably within the BPO industry.
3. Excellent verbal and written communication skills wit the ability to present technical information clearly to diverse audiences.
4. Strong analytical and problem-solving skills with the ability to assess client needs and provide solutions.

Position: Software Developer

KEY RESPONSIBILITIES :

1. Work closely with management, departments, and customers to identify software requirements and specifications.
2. Design algorithms and create flowcharts to build new software systems. Write efficient, reusable, and reliable code in various programming languages.
3. Conduct thorough testing of software applications and programs to ensure functionality, stability, and usability.
4. Compile and assess feedback from users and stakeholders to improve the performance and features of existing software.Recommend and implement improvements based on user input and system performance data.
5. Develop and maintain technical documentation that outlines software functionality, code structure, and user guides. Ensure that documentation supports future software development and upgrades.

QUALIFICATIONS :

1. Bachelor's degree in Computer Science, Software Engineering, or a related field.
2. At least five years of experience as a Software Developer, with a proven track record of building and deploying software applications.
3. Strong knowledge in Al development and implementation.
4. Strong analytical and troubleshooting skills with a focus on identifying and resolving issues efficiently.

Position: Business Development Manager

KEY RESPONSIBILITIES :

1. Strengthen relationships with existing clients, identify upsell opportunities, and ensure high levels of satisfaction.
2. Prospect and engage new clients, develop tailored BPO solutions, and lead negotiations to close deals.
3. Research industry trends, analyze competitors, and develop sales strategies to expand into new markets.
4. Work closely with marketing, operations, and delivery teams to ensure client needs are met and services are delivered successfully.

QUALIFICATIONS :

1. Bachelor's degree in Business, Marketing, or related field. Advanced degree or certifications are a plus.
2. At least five years in business development or sales, preferably in the BPO industry.
3. Strong communication, negotiation, and relationship-building skills.
4. Deep understanding of BPO services, trends, and market dynamics.